Every outlet, one elegant view
From your second branch to your twentieth, BeautyMatters gives salon and spa groups a single client database, shared packages, staff who move between outlets and reports that compare every location side by side.
What do multi-outlet salons and spas need from software?
Multi-outlet salon and spa groups need a central client database so clients are recognised at every branch, packages that can be redeemed across outlets (if allowed), staff who can work at more than one location, per-outlet permissions, and consolidated reporting to compare sales, utilisation and retention by branch.
Grow without losing the personal touch
One client profile
History, preferences and packages follow the client to every outlet.
Cross-outlet packages
Allow packages and stored value to be used at any branch — or restrict them.
Shared staff
Staff can be rostered at different outlets on different days.
Outlet-specific menus
Different services, prices and opening hours per location.
Consolidated reports
Compare sales, utilisation, retention and retail across outlets.
Inter-outlet settlement
See where packages were sold versus redeemed.
Everything your beauty business needs, beautifully connected
Booking, client records, packages, payments, reminders and reporting share one database — so nothing is typed twice and nothing falls through the cracks.
- Salon CRM — Client profiles, history and retention
- Spa CRM — Guest preferences and lifetime value
- Online booking — 24/7 booking from Instagram, Google & web
- POS & payments — PayNow, cards, GST-ready receipts
- Packages & memberships — Prepaid credits, loyalty and vouchers
- WhatsApp reminders — Fewer no-shows, warmer follow-ups
- Staff & commissions — Rosters, targets and payouts
- PDPA & data protection — Consent, access controls, audit trail
Frequently asked questions
Can clients use packages at any outlet?
Yes, if you allow it. Each package can be set to be redeemable at all outlets or only at the outlet where it was sold.
Can each outlet have different prices?
Yes. Services, prices and opening hours can differ per outlet.
Can managers only see their own outlet?
Yes. Permissions can limit outlet managers to their own branch while owners see the whole group.
See BeautyMatters in your own salon’s light
Book a private, no-obligation walkthrough. We’ll map your services, packages and team into BeautyMatters and show you exactly how your week would run.