Prepaid packages and memberships, tracked to the last session
Prepaid packages are central to beauty businesses in Singapore — and a source of headaches when tracked on paper. BeautyMatters records every package, credit, membership and voucher with complete transparency for you and your clients.
How do salons and spas track prepaid packages?
Salons and spas track prepaid packages with package management software that records each purchase, the sessions or value included, every redemption, the remaining balance and the expiry date. The best systems show the balance on every receipt, let clients check it any time, and give owners a package liability report showing the total value of unused sessions.
Every kind of prepaid promise
Session packages
e.g. 10 facials, 6 massages, 12 blow-dries — redeemed one by one.
Stored value
Dollar credits that can be spent across services and retail.
Mixed packages
Bundles combining different services and products.
Memberships
Recurring monthly or annual memberships with included treatments and member pricing.
Loyalty points
Earn on spend, redeem for treats — rules you control.
Gift vouchers
Fixed-value or treatment vouchers with unique codes, sold online or in-store.
Clear balances build lasting trust
Disputes over prepaid packages usually come from unclear records. BeautyMatters makes every balance indisputable.
See our guide to managing prepaid packages responsibly in Singapore.
- Balance on every receipt — sent by WhatsApp or email
- Full redemption history — with date, service and staff
- Expiry rules — visible to staff and clients
- Cross-outlet redemption — if you choose to allow it
- Liability report — total value of unused prepaid sessions
Everything your beauty business needs, beautifully connected
Booking, client records, packages, payments, reminders and reporting share one database — so nothing is typed twice and nothing falls through the cracks.
- Salon CRM — Client profiles, history and retention
- Spa CRM — Guest preferences and lifetime value
- Online booking — 24/7 booking from Instagram, Google & web
- POS & payments — PayNow, cards, GST-ready receipts
- WhatsApp reminders — Fewer no-shows, warmer follow-ups
- Staff & commissions — Rosters, targets and payouts
- Multi-outlet — One view across every branch
- PDPA & data protection — Consent, access controls, audit trail
Frequently asked questions
Can BeautyMatters track both session packages and stored value?
Yes. You can sell session-based packages, dollar-value stored credits, mixed bundles and memberships, all tracked automatically.
Can clients check their package balance?
Yes. Balances appear on every receipt and can be sent to clients after each visit.
Can packages be used at different outlets?
Yes, if you allow it. You decide whether each package can be redeemed at all outlets or only where it was purchased.
Does it support loyalty points and gift vouchers?
Yes. Loyalty points, referral rewards and gift vouchers (sold online or in-store) are all supported.
Can I see how much unused package value we hold?
Yes. The package liability report shows the total outstanding sessions and value, by outlet and package type.
See BeautyMatters in your own salon’s light
Book a private, no-obligation walkthrough. We’ll map your services, packages and team into BeautyMatters and show you exactly how your week would run.